Refund & Cancellation Policy

Applicable for all Incident Based Plans:
1) There will be no refund after providing service.
2) 60 percent of the price will be refunded, if service not taken within seven calendar days of purchasing the plan.
3) No refund after 15 calendar days of purchasing the plan.


Applicable for all Duration Based Plans :

1) If the customer have availed any service then 30 percent of plan price will be refunded,
if claimed within 30 calendar days of subscribing the plan
2) If the customer have not availed any service then 60 percent of plan price will be refunded,
if claimed within 30 calendar days of subscribing the plan.
 3) No refund after 30 calendar days of subscribing the plan

Refund clauses :

1) Refund policy does not apply for Free Trial Offer.
2) Refund policy will be valid only if InstantTechSupportSolutions failed satisfactory solutions of issues mentioned in
the scope of services.
3) Refund can only be claimed if customer's issue is not resolved or customer did not get the support in time.


Dear Customer :

Thank you for choosing payment by electronic check. Charge-One (Check2Pay), our payment processor and a registered US company, will process your payment. For your security, no check will be issued and processed unless the transaction and the check payment had been validated. Please expect a call from Charge-One to validate and confirm your transaction and authority for the issuance of your check as payment.

To expedite the resolution of any complaint or requests for refund, please contact Charge-One (Check2Pay) directly through any of its following contact information:

Charge-One (Check2Pay) :

Telephone No. : 312-765-7495 Ext. No. 506

Email Address : transactions@check2pay.com

Postal Address: 3275 S. Jones Blvd., Suite 103, Las Vegas, NY 89146