Where can I receive support?
You can receive support by chatting with an Agent or by calling 1-844-204-8546.
What costs are associated with Tech Support?
We offer monthly, quarterly, half-yearly and annually plans with Computer, Laptops and other peripheral such as smart phone, Camera and other gadgets.
How often can I contact with issues?
As many times as you'd like during the length of your term. We're sitting at our keyboards waiting to hear from you.
What types of devices can I receive support on?
As a Tech Support member, you can receive support on up to three PCs, Macs or tablets, no matter where you bought them.
What types of issues can I receive support on?
Tech Support covers help with spyware and virus removal, software installation, and general computer troubleshooting.
Why do I have to pay an initial set-up fee to get monthly payment terms for Tech Support?
An initial set-up fee ensures that you’ll have instant coverage on all of your PCs, Macs and Tablets and you will receive your Internet Security Software to stay virus-free.
When will I be billed every month for automatic payments?
Monthly billing will happen on the anniversary date of your initial purchase. Example: If you purchased on January 2nd, your first monthly bill will happen on February 2nd.
What if I need to change my credit card for automatic payments?
You can call us and let the Agent know you would like to update your credit card/payment information for your Tech Support monthly membership.
How do I download my Internet security software?
You will receive a download link in your purchase confirmation. The download link will also be included within your “Welcome to Tech Support” email that you should receive within the next 24 hours.